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Quick answers to common questions
We recommend booking at least 48 hours in advance for best availability. However, we can often accommodate last-minute bookings (subject to availability). For popular dates (holidays, weekends), we suggest booking 1-2 weeks ahead.
Our rental prices include: professional driver, fuel costs, full insurance coverage, vehicle cleaning, and standard mileage. Additional costs may apply for: extra mileage beyond agreed limit, waiting time, tolls/parking fees, and special requests.
Yes, absolutely. All our drivers hold appropriate commercial driving licenses (D1 or D category), have clean driving records, undergo regular background checks, and receive ongoing professional training. All vehicles are fully insured with comprehensive commercial coverage.
Yes. Free cancellation up to 48 hours before pickup. Modifications can be made up to 24 hours before. Cancellations within 48 hours may incur a 50% fee. No-shows are charged 100%. We understand plans change - contact us as early as possible.
Yes! We offer special corporate accounts with benefits including: volume discounts, monthly invoicing, dedicated account manager, priority booking, and flexible payment terms. Contact us to set up a corporate account.
All our vehicles are regularly maintained to minimize issues. In the unlikely event of a breakdown, we provide: immediate roadside assistance (24/7), replacement vehicle dispatched ASAP, no additional cost to you, and compensation if significant delay. Your journey continuity is our priority.
Absolutely. We can arrange: wheelchair accessible vehicles, child seats, specific music/entertainment, refreshments, decorations for events, multi-lingual drivers, and more. Just let us know your requirements when booking.
Yes, we serve all major airports. Our airport transfer service includes: flight tracking (we monitor delays), meet & greet at arrivals, assistance with luggage, free waiting time (up to 60 minutes), and fixed pricing (no surge charges).
Your trusted partner in group transportation
Founded in 2010, MinibusGuide started with a simple mission: make group transportation easy, reliable, and affordable. Over the past 15 years, we've grown from a single minibus to a fleet of 50+ modern vehicles.
We've served over 5,000 satisfied clients, from small family gatherings to large corporate events. Our commitment to excellence has earned us a 4.9/5 rating and countless recommendations.
Today, we're not just a rental service - we're your complete minibus solution, offering rentals, sales consulting, and comprehensive transport services.
Regular maintenance, driver training, comprehensive insurance
Professional, punctual, courteous - every single time
Clear pricing, honest communication, no surprises
Your satisfaction is our success metric
Modern infrastructure for the best service
Contact us today for a free, no-obligation quote